Contact & Support
Contact support for help with game generation, your account, subscriptions, credits, or privacy.
Last updated: 2026-09-24
Have a question about tuvimo? Choose the topic that fits, or email us directly. A few details help us understand what happened and find the right next step.
support@tuvimo.comHelp us find the answer
Include these details when you write to us:
- The email address you use for your account.
- What you tried, what happened, and what you expected.
- The game or request ID, approximate time, and a screenshot if available.
- For payments, the transaction reference and charge date.
Keep passwords, API keys, and full payment card details out of your message. Hide unrelated personal information in screenshots.
A quick answer might be here
- Subscription and credit questions
- Extra credit packs
- Payment and refund terms
- Privacy and data requests
Privacy or account deletion?
Email support@tuvimo.com with the request and your account email. We may need to verify account ownership before changing or disclosing account data.